Privacy

This policy describes how sndwrks Inc. ("sndwrks", "we", "us") collects, uses, and shares information when you use our websites, products, and services. It applies to everyone who uses our services, including visitors in the European Economic Area (EEA) and the United Kingdom. For the purposes of the EU and UK General Data Protection Regulation ("GDPR"), sndwrks Inc. is the data controller. For any questions, or to exercise your rights, contact us at info@sndwrks.xyz or by mail at sndwrks Inc., 14-41 Broadway, 7D Astoria, NY 11106, United States.

What information do we collect?

We collect information you provide directly to us — for example, when you create an account, sign up for a newsletter, purchase a license, or contact support. We also collect limited technical information needed to deliver and secure the site (such as server logs), and we use third-party services (e.g. Stripe for payment processing). We do not use advertising or analytics cookies, and we do not track you across other sites.

Cookies

We use only strictly necessary cookies and local storage required for the site to function (for example, to remember that you have dismissed a notice). We do not set advertising, analytics, or tracking cookies, so no consent is required for the cookies we use. Our fonts are served by Adobe Typekit; Adobe's own privacy policy applies to that service.

How we use your information

We use the information we collect to operate, maintain, and improve our products; to communicate with you about purchases, support, and updates; and to comply with legal obligations.

Lawful bases for processing

Where the GDPR applies, we rely on the following lawful bases: performance of a contract (to fulfil orders and provide the services you request); our legitimate interests (to operate, secure, and improve our services); compliance with legal obligations (such as tax and accounting requirements); and your consent, where we ask for it. You may withdraw consent at any time without affecting processing carried out beforehand.

Who we share information with

We share information with service providers who process it on our behalf (hosting, payment processing by Stripe, and font delivery by Adobe), and as required by law. We do not sell your personal information.

International data transfers

sndwrks is based in the United States, and our service providers may process your information in the United States and other countries. When we transfer personal data out of the EEA or the UK, we rely on appropriate safeguards — such as the European Commission's Standard Contractual Clauses (and the UK Addendum) — to protect that data.

Data retention

We keep personal information only for as long as necessary to provide our services and for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, to meet accounting or legal obligations).

Your rights under the GDPR

If you are in the EEA or the UK, you have the right to access your personal data; to have inaccurate data corrected; to have your data erased; to restrict or object to processing; to data portability; and to withdraw consent where we rely on it. To exercise any of these rights, email info@sndwrks.xyz. You also have the right to lodge a complaint with your local data protection supervisory authority.